Wishifyy

• How long does it take to make and deliver?

Customized products are made within up to 10 days .

Handmade products , if not in stock, can take up to 20 days to ship. If in stock, you will receive them within a few days .

After you place an order, before it is approved, we will contact you by phone to inform you of the production and delivery time.

If the deadline does not suit you, you have the option to cancel the order , and the amount will be refunded within 3 business days .

• What payment methods do you accept?

We accept payments only by card , as this is the most secure and convenient way to process transactions.

Our store delivers to Bulgaria and other European countries , including:

Belgium, Netherlands, Austria, Estonia, Denmark, France, Spain, Italy, Finland, Germany, Latvia, Lithuania, Luxembourg, Portugal and Sweden.

We will soon expand our operations to the American market , so we prefer to work only with card payments to ensure security and speed in processing orders.

• How can I cancel an order?

You can cancel your order when we contact you after processing it, or by contacting us via email, the contact form on the site, or our social networks .

• How and when can you return a product?

⚠️ Important information about returns, and what to do if you receive a damaged or wrong product:

Personalized and handmade products are not returnable unless they are defective or damaged.

For handmade products, it is normal to have slight differences in wood texture, patterns or other minor deviations, which are not considered a defect.

If the product has received actual damage during transportation or has a manufacturing defect, we will do everything possible to resolve the case.

Contact us via email, the contact form on the website or our social networks!