Refund policy
Return and Refund Policy
Thank you for shopping at Wishifyy! We value your trust and strive to provide you with impeccable service. Here are the terms for returns and refunds:
Return Policy
- Return Period: You may return a product within 7 business days of its receipt.
- Eligible Products for Return: Returns are accepted only for products that are not personalized (e.g., not engraved or otherwise specially modified).
- Product Condition: The product must be returned in its original condition, with no damage to the item or its packaging.
- Products Not Eligible for Return: Personalized products or those with visible signs of use, damage, or alterations are not eligible for return.
Refund Process
- After the returned product is inspected and approved, we will initiate the refund process either via bank transfer or through the original payment method.
- The refund will be processed within 14 business days after approval of the returned product.
How to Return a Product
- Contact us at [your email or contact phone] within the 7-day return period.
- Provide order information and the reason for the return.
- Send the product back to the address we provide. The cost of returning the parcel is the responsibility of the customer unless the product is defective or incorrectly sent by us.
Important Notes
- Ensure the product is well packaged to avoid damage during transit.
- Wishifyy reserves the right to refuse returns of products that do not meet the specified conditions.
- If you have any questions or need assistance regarding our return and refund policy, please contact us at [wishifycom@gmail.com].
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